Job Description

As a Sales Administrator, you will be reporting to the Management Accountant, responsible for actioning and maintaining procedures to ensure the smooth-running of the administrative functions within the business. Duties will include but are not limited to:

- Raising of Orders

- Accurately raise all Web Orders on SAP as per process.

- Accurately raise all orders from phone, email or in-person (Taking card payments where necessary)

- Perform Fraud checks on orders with Sage, Worldpay, PayPal where necessary.

- Update web admin with tracking numbers before the end of each day.

- Customer Liaison

- Reply to Customer Service emails and calls promptly as per defined process.

- Maintaining and updating customer records.

- Act as primary site contact for visitors, ensuring visitors are signed in and delivered to their hosts.

- Purchasing of all office and kitchen consumables.

- Ensuring accurate stock control

- Booking couriers/forwarders daily for the business in line with process.

Required Knowledge, Skills, and Abilities

- Have previous administrative experience - Possess good organisational skills - Have good working knowledge of Microsoft Office - Possess strong communication skills both verbally and written