Job Description

This is an exciting opportunity for candidates with a good knowledge of IT client support and customer service experience, to enhance the current teams capacity to deliver initial IT support for all organisational functions, spanning multiple applications and technologies

Required Knowledge, Skills, and Abilities

Experience of working within an IT Service Desk environment is essential. Awareness of standard ITIL processes at a foundation level would be desirable, logging incident/request tickets, as well as technical support knowledge of Microsoft 365, Windows Operating Systems, Exchange and Active Directory. There will be opportunities for the right candidate to gain exposure to specialist systems and technologies.