Job Description

The ideal candidate will be highly motivated and organised with a strong work ethic. The candidate will be joining a very motivated and dedicated team which thrive on driving debt down. Along with their customer services team the credit control team is the voice to their consumers so professionalism at all times is a must.

Duties & Responsibilities

• Deal with customer queries - either via phone/email or post
• Prepare cheques received for banking
• Prepare BACS receipts for posting to sales ledger
• Complete and reconcile paying in slips
• Take credit/debit card details from customers
• Open accounts for new customers

BENEFITS

• Semi Flex – allows staff two hours a week flexible working hours a week (providing you can make the time back) for appointments/ childcare etc
• Discounted UTILITES
• 31 days holidays including Bank Holidays
• 4% contributory pension
• 8.30am-5pm (one day a week is 9am-5.30pm on a flexible arrangement)
• Every verbal DD equates to a £10 voucher. 
• Positive feedback incentive where staff can win up to £50 in vouchers for good customer feedback

Required Knowledge, Skills, and Abilities

Ability to be assertive when required Strong organisation skills Ability to prioritise workload Related experience in a similar role Excellent verbal and written communication skills