Job Description

Our client is a energy provider and the quality of their service reflected in the knowledge and enthusiasm of their vibrant staff.

The candidate will be joining a very motivated team of 10 who thrive on driving debt down.

Responsibilities

• Responsible for own ledger ensuring all customers adhere to their payment terms
• Develop relationships with customers and solving any queries concerning their accounts
• Recovering outstanding debt by means of repetitive chasing
• Identify and monitoring customers who pose a financial risk to the customer
• Send overdue customers for disconnection whilst working within strict credit control processes
• Identifying ways in which the current processes and procedures can be improved
• Ad-hoc reporting
• Admin Duties

Required Knowledge, Skills, and Abilities

Self-motivated Excellent verbal and written communication skills Good arithmetic skills Computer literate with moderate Excel and strong Outlook skills Excellent attention to detail Good at working as part of a team and individually Excellent organisational and time management skills