Job Description

To be successful in this role, you must be willing to provide the very best customer service experience to our customers. Problem-solving skills and having the ability to think quickly, follow instructions, work as a team and work on initiative are also desirable skills for the role.

Your day will be varied, and will include a combination of the following tasks:

• Answering customer enquiries.
• Giving information and helping to solve customer problems.
• Being the first point of contact for dealing with returned goods.
• Processing till transactions
• Making sure that the customer's experience is a positive one.

Required Knowledge, Skills, and Abilities