Job Description

My client is looking for an experienced Helpdesk Admin to work 4 days on 4 days off shift, this means you will work 8am to 8pm 4 days and then 4 days off work and back to 8am to 8pm. During your 12 hours shift you will be entitled to 2x 1 hours breaks.

Based in central London my client is looking for a strong Help desk Administrator to work with one of the biggest facilities maintenance companies in the UK

Main Duties and Responsibilities:

- Good PC based skills, with experience in Word/Excel and Outlook - intermediate to advance level.

• 3 years experience in a similar role.
• Previous experience of a customer-facing role using operating systems such as Dynamics AX or Concept software.
• Must demonstrate a strong sense of customer focus.
• Excellent verbal and good basic standard of written, communication skills.
• Self-motivated and systematic.
• Results / task orientated and attention to detail and accuracy.
• Excellent time management and organisational skills.
• Commitment to continuous improvement.
• Ability to work as part of a team, as well as independently.

Required Knowledge, Skills, and Abilities

• 3 years experience in a similar role. • Previous experience of a customer-facing role using operating systems such as Dynamics AX or Concept software. • Must demonstrate a strong sense of customer focus. • Excellent verbal and good basic standard of written, communication skills. • Self-motivated and systematic. • Results / task orientated and attention to detail and accuracy. • Excellent time management and organisational skills. • Commitment to continuous improvement. • Ability to work as part of a team, as well as independently