This role is to work on a full time basis, covering 37.5 hours per week, with an expectation of some evening and weekend work between the hours of 8am - 8pm.
Review all supplier queries received by the Accounts Receivable team
Respond to the supplier query or escalate to the relevant department
Track all open queries in line with the escalation process
Ensure queries are resolved within a timely manner
Raise credits for any queries that remain unanswered
Ensure that correct approval has been obtained for the credits to be processed to suppliers
Utilise query management system and work in SAP to review supplier accounts
Work closely with other members of the Accounts Receivable team
Keep the Accounts Receivable team leader updated on volume of open queries and any escalate any issues