Job Description

Please see the below information regarding the job role:

• Interviews to be conducted next week
• Office based
• Must have an enhanced DBS
• To accurately maintain electronic record systems relating to enquiries and the processing of referral applications
• Assist in compiling any data returns as requested by managers
• To deal with written and verbal enquiries, by telephone and electronic communications as well as written correspondence
• To maintain confidentiality of records and comply with data protection requirements regarding personal data relating to both colleagues and service users
• To ensure the timely and accurate distribution of Referral information to Referral Officer colleagues and management
• Adhering to Information Governance requirements regarding confidential information including electronic data-bases
• Full time 35H

Required Knowledge, Skills, and Abilities