Continuing to broaden your technical knowledge and expertise
Understanding the processes for complex cases such as divorce, members with large benefits and tax issues and complex death cases whilst ensuring that procedures are adhered to at all times
Carrying out complex calculations as well as checking those carried out by more junior colleagues
Keeping up to date with changes in legislation and highlighting any necessary changes that might be needed for your clients' communications, calculations or practices
Showing awareness of special conditions for certain clients and what is scheme specific
Being involved in efficiency drives for your clients, always looking for improvements and considering the best way to deliver a good service
Getting involved in departmental initiatives and projects that benefit the department
Drafting complex non-standard letters where required and checking those drafted by others
Mentoring and training more junior colleagues and much more!
Required Knowledge, Skills, and Abilities
A minimum of 3 years UK DB pensions administration experience. Educated to ‘A’ level, degree level or equivalent. Making good progress towards the relevant training courses and subsequent exams in order to gain the Award in Pensions Essentials (APE) and the Certificate in Pensions Calculations (CPC). Awareness and an understanding of the role of relevant external bodies e.g. PPF, tPR. Well organized and thorough, with excellent attention to detail. Ability to work either alone and/or as part of a team with fluctuating workload also the ability to use own initiative. Able to maintain high standard of professionalism at all times with and ability to demonstrate good organizational, analytical and communication skills. Flexibility of hours worked/duties undertaken and keen to learn.