Job Description

Our office is based right next to Tyne Bridge and within striking distance of The City and although we are all working remotely currently, longer term we are proud to offer a hybrid working model retaining the best elements of remote and in-office working to create a culture of high performance though flexibility and encouraging a healthy work/life balance of working arrangements.

Strategic focus

Working with internal clients and the Team to develop additional services and
Identify and implementing process efficiencies and areas for service improvements
Producing regular reports on support provided i.e. quality, turnaround, team utilisation.
Being actively involved in technology and process initiatives as well as the roll out / training related to such new initiatives
Being involved in projects as and when required
Workflow

Required Knowledge, Skills, and Abilities