Challenging existing ways of working in order to develop lean systems with electronic data interchange, electronic filing and on-line input wherever possible
Assist in the development of procedural guidance notes for all functions within the service
To work with a customer focussed team approach
To participate in team meetings and ensure effective and efficient channels of communication are facilitated
Assist in identification of risks within the service area
Promote a positive culture with colleagues and contributing to providing continuous service improvement
Work with the team to ensure invoices are paid in accordance with P2P procedures
Where required rotate duties with other members of staff in the section to ensure cover is provided at all times of absence
Work with other colleagues in Business Support to ensure peaks and troughs in other areas are supported
Ensure a professional approach to work is adopted at all times
Work with the other Administration Assistants to ensure a quality service is provided to front line services at all times
Ensure relevant Risk Assessments are carried out as appropriate to the section area
Ensure post handling is carried out efficiently and effectively over the appropriate sites
Required Knowledge, Skills, and Abilities
• NVQ Level 3 qualification or equivalent in relevant subject is essential • 5 GCSE’s (Grades A-C) or equivalent • Proven experience in taking ownership and delivering results • Experience in promoting a positive culture whilst working within a team • Able to manage major change effectively • Experience working independently with minimum supervision • Experience with ICT packages • Experience in development of electronic systems and streamlining processes • Experience with Oracle • Experience in challenging admin systems with a view to lean system working