Job Description

• Challenging existing ways of working in order to develop lean systems with electronic data interchange, electronic filing and on-line input wherever possible
• Assist in the development of procedural guidance notes for all functions within the service
• To work with a customer focussed team approach
• To participate in team meetings and ensure effective and efficient channels of communication are facilitated
• Assist in identification of risks within the service area
• Promote a positive culture with colleagues and contributing to providing continuous service improvement
• Work with the team to ensure invoices are paid in accordance with P2P procedures
• Where required rotate duties with other members of staff in the section to ensure cover is provided at all times of absence
• Work with other colleagues in Business Support to ensure peaks and troughs in other areas are supported
• Ensure a professional approach to work is adopted at all times
• Work with the other Administration Assistants to ensure a quality service is provided to front line services at all times
• Ensure relevant Risk Assessments are carried out as appropriate to the section area
• Ensure post handling is carried out efficiently and effectively over the appropriate sites
• To work with other Support staff to assist in providing documents and reports to defend
• insurance claims
• To work with other members of the team to ensure resources are efficiently and effectively used
• Work with Technical Staff to ensure administrative support is in accordance with business needs

Required Knowledge, Skills, and Abilities

• NVQ Level 3 qualification or equivalent in relevant subject is essential • 5 GCSE’s (Grades A-C) or equivalent • Proven experience in taking ownership and delivering results • Experience in promoting a positive culture whilst working within a team • Able to manage major change effectively • Experience working independently with minimum supervision • Experience with ICT packages • Experience in development of electronic systems and streamlining processes • Experience with Oracle • Experience in challenging admin systems with a view to lean system working