Building relations and effectively communicating over the phone and via email
Maintaining a high standard of customer service and going the extra mile where necessary
Learning new skills everyday
Liaising with a variety of departments
Updating and maintaining the customer database
Required Knowledge, Skills, and Abilities
• Strong attention to detail and accuracy within your work. • IT, Numeracy, and literacy skills • Ability to prioritise and be efficient in your work. • Show initiative, work independently and take responsibility for their workload. • Able to communicate effectively in a variety of situations. • Professional attitude and a positive outlook at all times