Responsibilities of the Credit Controller
- Tactically monitoring and collecting payments by contacting members on a
daily basis via phone and email
- Build and maintain good working relationships with both internal colleagues
and our members
- Timely and effective collection of member's debts
- Resolving members financial queries as they arise
- Processing credit card payments
- Keeping excellent customer records electronically
Expectations of the Credit Controller
- 3 - 5 years credit control experience (with
focus on outbound calls of at least 50
successful calls a day)
- Experience working with a CRM and
accounting software
- Excellent verbal communication skills
and exceptional phone manner
- Persuasive, tenacious style
- Experience using Salesforce is a bonus
Reference no: 4571
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