Job Description

• Contact clients to chase payments by following the process outlined by head of credit control.
• Prepare and provide customer statements.
• Develop and maintain a relationship with key customers.
• Handle any telephone queries and enquiries made by clients.
• Reconcile credit balances on the accounts.
• Escalate overdue accounts to credit control supervisor.
• Any ad hoc projects as required by the head of credit control

The Person

• Minimum 1 years experience in a B2C Credit Controller/collections role.
• Experience with liaising with members of the public.
• Excellent analytical and influencing skills.
• Energetic, decisive and a team player.
• IT Literate.

Required Knowledge, Skills, and Abilities

• Minimum 1 years experience in a B2C Credit Controller/collections role. • Experience with liaising with members of the public. • Excellent analytical and influencing skills. • Energetic, decisive and a team player. • IT Literate.