Job Description

This is a Full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.

Duties of this role include:

• To support the Patient Administration Manager / Operations Manager to manage the hospital administration services in accordance with the standards required to achieve the Hospital’s objectives.
• To contribute to the strategic, operational and business development of the hospital.
• To be responsible for training, implementation and compliance to process monitoring for the end to end processes of all patients.
• Engaging with BMI subject matter experts such as Clinical Coding Team, Business Relationship Managers and Billing teams to gain greater understanding of the potential growth points for the hospital.
• Day to day leadership of administration staff ensuring the provision of high quality and efficient services at all times

Salary & Benefits:

We are committed to offering competitive starting salaries alongside access to a wide range of employee benefits, including:

• Private Medical Insurance
• Private Pension Scheme
• 25 days holiday a year increasing to 30 days
• Enhanced Maternity, Paternity & Adoption Leave
• Employee Referral Scheme
• Learning and development; free courses and industry recognized qualifications
• Friends & Family Hospital Discounts
• NHS Blue Light Discount Card
• Plus much more

Required Knowledge, Skills, and Abilities

Applicants should meet the following criteria: Math, English GCSE at grades A to C or equivalent functional skills level 2 evidence. Proficient in the use of a PC, including the use of software and systems. Knowledge and experience of process management. Financial awareness, including business planning and budgeting. Excellent standard of written and spoken English. Knowledge of MS office applications (Excel, Word, PowerPoint).