You will be working within a team so a friendly, can do attitude and the desire to go the extra mile when needed is a must.
Key responsibilities;
• Managing customer service queries via phone and email
• Dealing with queries and complaints
• Resolving queries within outlined SLA's
• Managing own case load of customer service queries
• Able to stay calm under pressure and build a positive rapport with customers at all times
Reference no: 45878
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