Job Description

Working within the Brent Community Respiratory team, the role includes assisting in departmental administrative duties, booking appointments, managing electronic patient records, dealing with patient and staff queries, over the phone and face to face, as well as providing clinical rehab support in pulmonary rehabilitation classes. You will also support the delivery of virtual pulmonary rehabilitation in response to the pandemic. You should have experience of working in a care environment and have the ability to remain calm in stressful situations. You should have excellent communication skills and be able to deal with a wide range of patients in a calm and professional manner.

This post is a mixed role with both administrative and clinical duties, and is open to rehabilitation or healthcare assistants who have appropriate experience in working with patients. You will work with a team of multi-disciplinary practitioners, clinically led by a Respiratory Physiotherapist, with input from secondary care Respiratory Physicians and healthcare professionals. You will be based in the Respiratory department at Central Middlesex Hospital, but work across boundaries in the Brent community, and elsewhere within the Trust. Your role will include assisting in delivery of the home oxygen service Pulmonary Rehabilitation across the borough, so access to a car is essential.

We will provide you with clear leadership and support, to enable you to become a highly confident in delivering care to chronic respiratory patients in Brent.

Required Knowledge, Skills, and Abilities

. You should have experience of working in a care environment and have the ability to remain calm in stressful situations. You should have excellent communication skills and be able to deal with a wide range of patients in a calm and professional manner.