Job Description

This is an exciting opportunity for an ambitious, organised and motivated individual to join the Property Management/Lettings Team within a well-known and reputable Estate Agency in Forest Hill. The successful candidate will need to be very organised with great attention to detail, excellent time management skills and the ability to use their own initiative to problem solve.

Main responsibilities

• Act as one of the main points of contact for all fully managed properties
• Help organise and manage maintenance on the portfolio, liaising with Landlords, contractors and tenants.
• Arrange routine property visits, generating reports and reporting to Landlords.
• Booking check outs, organising the end of the tenancy and dealing with deposit returns/disputes.
• Processing invoices for payment (tenants and landlords)
• Deal with referencing and ID checks
• Help progress lets right thorough to move-in
• Follow up and respond to all customer queries in a timely and professional manner
• Keep properties compliant
• Serving legal notices to tenants when required

Skills & Experience Required

• Ideally a minimum of 1 years’ work experience in Residential Lettings
• Excellent time management
• An eye to detail & attention to accuracy
• Ability to work as part of a team with innovative contributions
• Ability to learn new processes and applications quickly
• Ability to maintain administrative processes
• Ability to deal with and managing empathetically stressful and demanding Tenants and Landlords
• Outstanding communication, organisation and diary management skills.

Required Knowledge, Skills, and Abilities

• Ideally a minimum of 1 years’ work experience in Residential Lettings • Excellent time management • An eye to detail & attention to accuracy • Ability to work as part of a team with innovative contributions • Ability to learn new processes and applications quickly • Ability to maintain administrative processes • Ability to deal with and managing empathetically stressful and demanding Tenants and Landlords • Outstanding communication, organisation and diary management skills.