Job Description

The successful candidate will have full responsibility for elements of the billing and credit control process this includes;
-Creating credits and re-bills to ensure accurate billing on a daily basis.
-Amending pricing and billing details.
-Dealing with all queries, complaints and account amendments.
-Communicating with internal and external customers to gather and update information.
-Analysing billings to identify trends and investigating as necessary.
-Managing any electronic billing.
-Sending billed data consumption reports, copy invoices and billing performance reports to customers as required.
-Providing key analysis around the billing process to stakeholders.
-Reviewing and analysing aged debt and making calls to recover monies.
-Agreeing debt collection targets and negotiating payment plans.
-Payment handling.
-Ensuring that credit notes are processed correctly, monitoring reasons for credit notes being raised.
-Identifying problem debts that require escalation.
-Allocating cash and dealing with any complex invoicing.
-Actively engaging, on a monthly basis, with managers and partners on debt and billing status and preparing monthly summary reports.
-Advising on current processes and looking at existing policies and procedures with a view to improve efficiency.

Required Knowledge, Skills, and Abilities

- Have experience of working within a finance team and will have proven experience of billing/ cash management and will have a track record of reducing aged debt. - Have excellent IT skills particularly in Excel and database management. - Have strong analytical skills and be able to identify areas of improvement and errors. - Be able to work within a fast paced environment. -Be confident with the full billing and credit control process. -Have strong written and verbal communication skills. -Be able to communicate at all levels and be able to liaise with managers and clients. -Be able to prioritise your own workload to meet deadlines.