Job Description

What’s special about this opportunity?

Berkshire Healthcare NHS Foundation Trust can provide you with a dynamic, people-centred environment, where you will be empowered to support patients with complex conditions, adopting a personalised approach to patient care that maximises independence, choice and control, following our philosophy of enabling people to reach and maintain their optimum level of health and wellbeing.

We value our employees and put people first. As a Global Digital Exemplar, we will provide you with an excellent working environment that has just been recognised as having a ‘Outstanding’ rating overall, having being an ‘Outstanding’, well-led, organisation, and having an ‘Outstanding’ Older Adults Community Mental Health Team in our latest CQC inspection, which found that: ‘There was a clear vision, underpinned by a set of values that were well understood by staff across the trust.’

Working in a passionate team, you will have access to our Trust-wide Learning and Development programme and be supported in your career and personal growth, with opportunities to help you build your Continuing Professional Development portfolio, enabling you to extend your skills and ensure that you excel.

We are pioneers in compassionate leadership and Quality Improvement, which is about creating a culture where everyone has a voice and where service users and staff collaborate to have a direct impact on the things that matter most.

About you:
Working as part of the Patient Services Team the post holder will provide a high quality, professional reception and post room service to patients, visitors, colleagues, health service professionals and others. To ensure that all enquiries are efficiently and courteously handled. The post holder is responsible for the smooth running of the reception and postal services at all times, in accordance with Trust policies and procedures. To provide effective administrative support to the Site Services.

 

Required Knowledge, Skills, and Abilities

Working as part of the Patient Services Team the post holder will provide a high quality, professional reception and post room service to patients, visitors, colleagues, health service professionals and others. To ensure that all enquiries are efficiently and courteously handled. The post holder is responsible for the smooth running of the reception and postal services at all times, in accordance with Trust policies and procedures. To provide effective administrative support to the Site Services.