Job Description

• Call all customers in a professional manner to book deliveries
• Answer all incoming transport telephone calls in a positive, proficient manner
• Input outgoing sales orders accurately onto the courier website
• Dispatch outgoing sales orders from the sage system
• Ensure all relevant documentation is provided to drivers for deliveries/collections
• Support the Transport Manager with incoming emails
• Be flexible in carrying out required admin tasks when required
• Assist in the provision of performance and statistical information and distribute as necessary
• Hit and exceed targets set and agreed upon by management
• Ensure admin work is carried out efficiently, and professionally at all times

Required Knowledge, Skills, and Abilities

• Flexible in completing additional tasks when required • Able to work as part of a team • Time management skills • Excellent communication skills • Customer service skills • Able to meet deadlines