Job Description

The Role
To maximise cash flow whilst minimising overdue debt through proactive credit management and collections activity. Dealing with customer queries and resolution through both internal and external contacts.

Key Responsibilities

• Credit Control - Telephone/Contact/Digital Collection Tools - customers on a regular basis following up due monies and building relationships
• Cash Allocation/Sales Ledger Management – to ensure all payments and transactions are accurately allocated to the correct accounts. Ensure unapplied cash is notified to Senior/Team Leader
• Ledgers/Accounts – to manage own workload whilst ensuring the reduction of aged debt.
• Relationships – establish rapport and maintain good relationships with both internal and external customers
• Dunning – send overdue/pre legal letters/actions and correspondence to customers
• Queries – dealing with calls and correspondence from internal and external contacts. Ensure all queries are accurately recorded in a timely manner. Liasing with customers and branches to resolve disputes.
• Escalation – identifying potential risk/opps in accounts and escalating to Senior/Team Leader where necessary
• General admin and filing – processing paperwork for all key tasks and dealing with incoming/outgoing mail. Ensure all filing is documented and up-to-date.
• Team – standing in for other team members and processes where necessary

The Benefits

• 28 days holiday (including bank holidays), with an option of buying up to 5 days extra per year
• Company sick pay
• Bunzl Save as you Earn Sharesave Scheme
• Enhanced Maternity and Paternity pay
• Comprehensive Learning and Development
• Bunzl Personal Pension Plan
• Personal benefits for Theme park discounts, Cycle to work scheme,Cinema discounts etc.

If you’re ready to work in a team environment alongside talented people who take pride in delivering great results, apply today!

Bunzl supports the principle of Equality and Diversity in employment wholeheartedly and opposes all forms of unlawful or unfair discrimination on the grounds of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We believe that it is in the company’s best interests and those of all who work in it, to ensure that the human resources, talents and skills available throughout the community are considered when employment opportunities arise.If you have a disability or special need that requires support or adjustments to working or interview arrangements, please let us know.

Job Types: Full-time, Permanent

Additional pay:

• Bonus scheme

Benefits:

• Company pension
• Employee discount
• On-site parking
• Sick pay
• Store discounts

Schedule:

• Monday to Friday
• No weekends

Experience:

• credit control administration: 2 years (Required)
• strong admin: 2 years (Required)
• sales ledger: 2 years (Required)

Required Knowledge, Skills, and Abilities