Job Description

About the role

Working as part of a highly committed team at Sunrise the Receptionist is one of the pivotal roles within our communities. As Receptionist you will put the residents care and wellbeing at the heart of everything you do. At Sunrise we pride ourselves on the warmth and support we provide to our residents and their families. We promote independence, dignity and quality of life at all times in a person centred caring and supportive environment.

As the Receptionist, you provide the first impression for all visitors into the Sunrise community. You will be responsible for greeting potential residents, families, visitors, managing both external and internal calls, taking and communicating messages. The Receptionist provides an overview of community information to those enquiries in support of the marketing and sales efforts. Other responsibilities include monitoring the Bistro area for refreshments, music, cleanliness as well as general administrative duties. It will be your role to support the welcoming and supportive feeling of a Sunrise community.

About you

• Proven experience in a customer service role is required, having demonstrated excellent customer service, organisational and communication skills.
• You must have good judgment, problem solving and decision making skills as well as be an organised record keeper.

What we will give you

We believe that happier employees provide a better level of patient care and delivery in their role. You'll receive regular training and supervision, along with development opportunities across the business.

We continue to reward our staff with competitive salaries and a number of employee benefits including.

• 28 days holiday plus Bank Holidays
• Company sick pay
• Private medical insurance
• Income protection
• Life assurance
• Pension scheme
• Cycle to work scheme
• Green travel plan
• Refer a friend incentive
• Employee Assistance programme
• Good Samaritan Fund
• Heart & Soul company recognition programme
• 'Your choices' voluntary benefits " employee discounted scheme
• Wellbeing programmes
• Long service awards
• Recognition programmes
• Study support
• Ongoing career development training

Required Knowledge, Skills, and Abilities