Customer Success Consultant
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United Kingdom - Cheshire , Chester -
Customer Service
Permanent,Full-time
Job Description
- Handling key accounts and ensuring customer satisfaction
- Dealing with potential customers regarding product queries and aftersales
- Organising quotes and prices to be sent to existing customers
- Excellent attention to detail when working to a time frame
- Following up orders to secure orders
- Effectively dealing with Inbound and Outbound calls to and from customers
- Approving Sales orders
- Data input
- Meeting KPI’s
- First point of contact for customers
- Other ad hoc duties
Required Knowledge, Skills, and Abilities