Job Description

I am currently working with a well-established Estate Agency looking for a Lettings Administrator in London. The right candidate will possess lettings administration experience, experience dealing with tenancy agreements as well as possessing exceptional customer service skills.

Responsibilities include:

• Providing support to the sales team.
• Answering the phones, book in surveys etc, book in sales valuations, register sales applicants.
• Managing new instructions; draft up T&C’s, instruction agreement and collect money laundering documents, organising take on’s for the sales team, arranging photographs, floorplan, EPC, writing property descriptions, putting brochures together.
• Writing market valuation letters.
• Paperwork – eg: issuing offer rejected letters/ sales memorandums/ exchange letters and invoices
• Managing staff holidays and logging any sickness etc.
• Managing all staff cars and staff phones
• Managing and renewing office memberships (i.e: ARLA, TPO, NFOPP, MNAEA, LRS, CMP, Property Mark, ICO, MRL).
• Managing Rightmove/ On the Market.
• Managing Business Rates
• Marketing; submitting articles, editorial pieces and features to Magazines.
• All branding work.
• Banking, paying and managing invoices.
• Managing the website.
• Managing the electricity account for both offices, water account, air con,
• Managing sales keys.
• Ordering stationary, coffee, bins etc.
• Managing feedback Helphound reviews and Google.
• Offering support to all staff.
• Supporting Directors with their personal admin.

The ideal candidate will have a keen passion and interest for a career within property as well as an enthusiastic and engaging personality.

Salary: £24,000 – £28,000

Required Knowledge, Skills, and Abilities