Job Description

We are looking to recruit committed and enthusiastic individuals to provide administration and reception support across Maternity Services, including Labor ward, the Maternity Assessment unit, Ante/Postnatal Wards and Antenatal clinics.

Successful candidates will have good communication skills, be organized and work well as part of a team. Post holders are expected to have a flexible and "can do" approach in ensuring the work of the department is carried out to the required high standards.

Post holders will work on a rotational basis across areas of Maternity, depending on the needs of the service. Post holders will be expected to work different shift patterns at any point during the week, working on a Rota which supports the department 24 hours per day, 365 days per year. This will be in line with working time regulations.

To work as part of an MDT team to provide administration support across the Maternity Service.

Post holders will engage in cross training within the team to ensure robust cover is available and work on a rotational basis and follow the Standard Operation Procedures for that area.

Required Knowledge, Skills, and Abilities

The post holder should: Ensure excellent patient experience throughout the Maternity Service, meeting and greeting all visitors to the maternity Unit in a welcoming, courteous and efficient manner. Record patient attendances, admissions and discharges and manage any appointments for patients as indicated by the clinical team and ensure patients are aware of these. Assist Maternity staff with designated tasks under direction and supervision Manage patient records and information in line with local and national IG standards. Share responsibility for ensuring that the administration environment is kept safe at all times in accordance with the Health & Safety Act.