Job Description

The duties would include providing administrative support in communication between patients and clinicians, arranging patient appointments and maintaining the stores in line with company policy to ensure that required items are available for clinic appointments. This will include communicating with clinicians, suppliers and coordinating courier services to make deliveries to patients.

Key Responsibilities & Tasks:

• Processing prosthetics orders, forwarding orders for Central Purchasing, raising stump socks orders.
• Processing orthotic orders into the on-site workshop and ensuring they are delivered to the NHS within the required lead times.
• Liaising with Prosthetics, Technicians, Central Purchasing, Ortho-Europe and other company staff.
• Booking in/out, processing purchase orders and dealing with system issues.
• Weekly stocktaking.
• Recording patients orders, raising them on the system and passing to clinical staff
• Organizing and maintaining patient files.
• Organizing the team diary and updating where necessary.
• Monitoring patient’s transport and dealing with queries.
• Rescheduling, amending and correcting appointments on both Opcare and PIMS system, directing patients and assisting with follow up appointments.

Required Knowledge, Skills, and Abilities

Able to multitask and work to tight deadlines. Good team player willing to work on your own initiative. Excellent telephone manner and people skills. Computer literate and have a good understanding of Excel ,Word and Outlook. Ability to utilize equipment to move boxes.