Job Description

We are seeking to recruit two Student / Course Administrators (one permanent and one fixed term maternity cover until 30 June 2022) to provide support to students across all programmes.
Responsibilities

The post holders will be the first point of contact for student enquiries, advising on a wide range of course related matters as well as dealing with general enquires from prospective students. The Student / Course Administrators will also provide routine administrative support to all members of the course office and quality team and undertake specific tasks as required.

Required Knowledge, Skills, and Abilities

The successful candidates will be educated to A-level or equivalent, with experience of working in a busy, customer-focused environment and a demonstrated commitment to providing a high standard of customer service. You will have excellent interpersonal skills including the ability to deal with enquiries effectively, efficiently and with tact and diplomacy. You will also be an effective oral and written communicator with excellent IT skills. You must be a team player with a good eye for detail and have the ability to work calmly and effectively under pressure