Job Description

Your key responsibilities will include:

• Increasing customer involvement, both in person and using digital methods, ensuring tenants understand how they can influence change and actively participate in issues relating to their communities.
• Develop content, post information and act as the moderator on specific social media platforms.
• Seek out grant funding opportunities and prepare and submit bids where appropriate.
• Promote and publicise an effective customer focused Community Engagement service
• Undertake activities that meet with the organisation’s strategic objectives and improving local communities.

Required Knowledge, Skills, and Abilities

• Has experience of working in a high standard customer focused role • Can work independently and also as part of a larger team, working with various services and organisations. • Has experience of chairing and managing meetings • Has strong problem solving and decision-making skills • Experience of delivering change through engagement would be advantageous • Is able to manage their own workload and has strong organisational skills • Is a competent IT user with strong Microsoft Office and excellent social media skills • The role will involve driving therefore the post holder must hold a valid UK driving licence and have access to a car. • Experience of delivering change through engagement would be advantageous