This is an exciting opportunity for candidates with a good knowledge of IT client support and customer service experience, to enhance the current teams capacity to deliver initial IT support for all the organisation, spanning multiple applications and technologies.
Required Knowledge, Skills, and Abilities
- Previous IT Support experience - Great customer service and communication skills - Awareness of standard ITIL processes at a foundation level would be desirable. - Technical support knowledge of Microsoft 365, Windows Operating Systems, Exchange and Active Directory. - Can do attitude