Job Description

Hours: 14

Reporting to the Estate Manager, there will be ample opportunity to shine and build on your already impressive abilities as you provide a responsive and effective administrative service. Specifically you will:

• Support the Estate Manager across the full spectrum of administrative tasks - including filing, photocopying, taking telephone calls, record-keeping and income collection
• Deal with all aspects of estate management - such as arrears, voids and repairs
• Deputies for the Estate Manager when needed
• Deal with estate enquiries and produce information for residents - including newsletters
• Liaise skilfully with residents, staff, contractors, stakeholders and partners, as required

We need people who share our values, people who are friendly, customer focused, calm and have the ability to work with a wide range of people. Being computer literate is also essential.

Required Knowledge, Skills, and Abilities

We are looking for a highly efficient, organized administrator who is keen to use their skills in a socially responsible setting. To succeed in this role you will need: An understanding of and empathy with the needs of older people. The ability to work as part of a team and on your own. Outstanding organization and communication skills. A good standard of general education, alongside IT literacy. To be a practical person with common sense and initiative.