Job Description

Bringing energy, passion, commitment & accountability to the role including compliance of all operational and marketing activities whilst assisting a busy network of self-employed RE/MAX Associates.

This is a full-time role, working from Monday to Friday, 9am – 5pm.

You must be organised and comfortable in performing, but not limited to, the following duties;

• Maintain very high standards across all aspects of the RE/MAX PMC office administrative duties.
• Liaise, serve and assist over 50 self-employed Estate Agents.
• Effectively manage inbound / outbound office communications; telephone, web, email and customer enquiries in a time-sensitive, professional manner.
• Possess accurate attention to detail in processing all paperwork & files.
• Must be Microsoft Office PC literate, Expert Agent (CRM system) knowledge advantageous (training provided) property portals and social media savvy.
• Exceed agreed business targets ie. property volumes, sales revenues, commission rates & collateral services.
• Deliver and maintain a first-class customer journey and experience.
• Coaching and mentoring skills would also be advantageous.
• Flexibility towards covering business needs / holiday cover.

Required Knowledge, Skills, and Abilities