Job Description

As an Administrator at our Customer Service Centre (CSC), your day will never be dull. You'll be supporting our colleagues on a variety of shift patterns so this exciting and challenging role will require you to coordinate a range of admin tasks that are critical to our site.
As part of this role, you’ll be responsible for: 
* Completing administrative tasks
* Supporting the wider team with queries or support where required
* Communicating with internal and external customers
People skills are one thing, but you'll go a step further and help with colleagues because you'll love doing so!
We’re one team and we celebrate all of the great things you do. One way we show our gratitude is by giving you access to a range of lifestyle benefits, including:
* Performance related bonus
* Competitive pension scheme
* Discounts across big brand names in retail, travel and cinema
* Store discounts in our Currys PC World, Dixons Travel and Carphone Warehouse sites
* 6 weeks of annual leave (inclusive of bank holiday entitlement)

Required Knowledge, Skills, and Abilities

* Previous admin experience in a delivery or customer focussed role with the ability to deal with multiple systems in a fast paced environment * A passion for wanting to help customers * Experience in handling calls from a variety of sources