Job Description

My client, a successful independent Estate Agency, are currently seeking an experienced Lettings Administrator with proven Lettings administration experience, to join their busy office based in West Hampstead.

You will be a vital part of the team, progressing tenancies from point of offer to move in. The role will be extremely busy and fast paced with a high volume of tenancies so requires an individual who is proactive, possesses a strong analytical skillset and an excellent eye for detail.

Duties and Responsibilities:

• Progressing tenancies from point of acceptance to move in
• Drafting tenancy documents
• Liaising with suppliers, contractors, landlords and tenants
• Handling enquiries - both via telephone and email
• Sending out DocuSign's
• Overseeing the renewals of properties
• Overseeing the marketing of all available properties - uploading to the website and property portals, maintaining adverts in windows and arranging photographers
• Arranging viewings of properties
• Handling references
• Key Management
• Handling deposits and payments
• General office administration including ordering of stationery, photocopying, filing, archiving, tidiness of office, franking machine management, opening and distribution of external post

Skills and Expertise Required:

• At least 2 years proven Lettings Administration experience
• Excellent communication skills - both written and verbal
• Excellent understanding of current property legislation and AST's
• Ability to manage own workload, multitask and remain calm under pressure
• Able to work to strict deadlines, even during busy period
• Excellent organisational skills and telephone manner
• Good working knowledge of Microsoft Excel, Power Point and Word

Required Knowledge, Skills, and Abilities

• At least 2 years proven Lettings Administration experience • Excellent communication skills - both written and verbal • Excellent understanding of current property legislation and AST's • Ability to manage own workload, multitask and remain calm under pressure • Able to work to strict deadlines, even during busy period • Excellent organisational skills and telephone manner • Good working knowledge of Microsoft Excel, Power Point and Word