To provide an excellent Customer Service to all our clients
To Set up New Business, process Transfers-In and Illustrations
To meet and exceed on Customer Expectations whilst maintaining department Service Standards
Ensure the Quality of your work is of a very high standard and meets Department Standards
Work effectively as part of a team
Participate in any Project Work and Team Meetings
Ensure that all customer requests are logged and dealt with appropriately
Provide customers with clear information and documentation when requested
Actively update Swift plus all relevant databases
Ensure department procedures are followed at all times
Actively make recommendations to continually improve the Departments work processes ensuring we constantly strive to deliver an even better service to the customer
Required Knowledge, Skills, and Abilities
This is an entry level role so we only require a year or two of experience in administration