Job Description

To provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business.

This is a fantastic opportunity for someone who is ambitious with the drive to progess within the company!

Duties:

• Answer customer switchboard calls efficiently and transfer to the correct department
• Ensure QHSE documentation is maintained and readily available using company systems e.g. Hazard Reports, training & competency records, eLogbooks, PPE, toolbox talks.
• Log tasks on Concept Helpdesk system and assign to the correct engineer
• Monitor CAFM system on site including PPM records and reactives ensuring that we remain within contractual SLA
• Running CAFM Reports as required.
• Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations.

What you will need:

• UK / EU citizen or valid work permit
• Administration experience
• Excellent communication skills – both written and verbal
• Customer service experience
• Good working knowledge of Microsoft Office

The offer:

This is a Temporary ongoing position

Hours: 8am-5pm

3 Days in Manchester office

2 days Another Location within Manchester

£18k-£23k - Dependent on experience

Required Knowledge, Skills, and Abilities

• UK / EU citizen or valid work permit • Administration experience • Excellent communication skills – both written and verbal • Customer service experience • Good working knowledge of Microsoft Office