Duties to include but not limited to:
- Carrying out regular coaching, feedback and one to one sessions with staff to support skills development.
- Ensuring that legal tenancy agreements are executed compliantly and in a way that maintains a high level of customer care.
- Working on the annual budgeting process, proposing suitable income and cost levels for the branch.
- Pro actively researching the local market, competitors within this region, and establishing ways to develop a competitive advantage through local networking.
- Ensuring that any Client / Tenant / Property details that change during the tenancy are updated on the relevant systems and communicated to other relevant divisions within Lettings.
- Pro actively developing strong relationships with other departments within the business.
- Identifying opportunities to work with and to refer business to other departments/divisions.
- Enhancing and building on the market share
- Attending valuations
- Marketing of properties
- Ensuring that terminations, refunds and deposit releases are executed correctly and efficiently.
Candidate qualities:
- Polished and well presented
- Dedicated and dynamic
- A positive `can do` attitude
- A full and clean UK Drivers Licence.
- Experience in Residential Lettings is essential
- Excellent communications skills both written and verbal
- The ability to develop and motivate those around you.
Reference no: 48149
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