Job Description

Hours of work 8.00 - 17.00, Friday 8.00 - 13.00.

Rate of Pay £18,000 to £21,000 dependant on experience.

The main purpose of the job would be to maintain the current order book and enhance customer relations. Also, to ensure that the day – to – day issues within the sales office are achieved.

Experience within a production, manufacturing, industrial or engineering background is preferred.  

Main Responsibilities

 

• Order processing via email, telephone and fax
• Liaise with production and other internal departments to confirm new requirements and orders.
• Communicating with customers re. pricing information / order confirmation and status
• Completion of outstanding orders with the production department
• Booking transport when required and to create all the relevant documentation
• Managing and maintaining and updating all customer information
• Obtaining approvals for changes to customer specific information and special order requirements
• Carrying out any further duties that are requested by your manager

Essential Criteria

• Confident telephone manner
• Excellent written and verbal communication skills
• Excellent IT ( Office and Excel )  & administration skills
• Ability to multi task in a flexible environment with minimum supervision

We are looking for a candidate that has basic knowledge of the order entry process and procedures (Training to be given on the company ERP System ) who has also worked in a sales administration role for at least 2 years.

Required Knowledge, Skills, and Abilities

• Confident telephone manner • Excellent written and verbal communication skills • Excellent IT ( Office and Excel ) & administration skills • Ability to multi task in a flexible environment with minimum supervision