Job Description

Duties to include but not limited to:

- Carrying out regular coaching, feedback and one to one sessions with staff to support skills development.

- Ensuring that legal tenancy agreements are executed compliantly and in a way that maintains a high level of customer care.

- Working on the annual budgeting process, proposing suitable income and cost levels for the branch.

- Pro actively researching the local market, competitors within this region, and establishing ways to develop a competitive advantage through local networking.

- Ensuring that any Client / Tenant / Property details that change during the tenancy are updated on the relevant systems and communicated to other relevant divisions within Lettings.

- Pro actively developing strong relationships with other departments within the business.
- Identifying opportunities to work with and to refer business to other departments/divisions.

- Enhancing and building on the market share

- Attending valuations

- Marketing of properties- Ensuring that terminations, refunds and deposit releases are executed correctly and efficiently.

Required Knowledge, Skills, and Abilities

Candidate qualities: - Polished and well presented - Dedicated and dynamic - A positive `can do` attitude - A full and clean UK Drivers Licence. - Experience in Residential Lettings is essential - Excellent communications skills both written and verbal - The ability to develop and motivate those around you.