Job Description

• Day to day relationship management of our preferred suppliers and issue handling.
• Maintain and strive to continually improve all supplier processes and relationships.
• Work closely with the operations team to ensure all processes are efficient, of high quality and all barriers to success are removed.
• Control and maintain the complete workload working towards desired KPI’s.
• Writing and formatting company quotations when required.
• Contract processing through various platforms.
• Arrange meter installations through our preferred suppliers.
• Liaise with our preferred suppliers on pricing queries and objection handling.
• Contacting customers in relation to the renewal of their supply contract. 
• Ensuring high attention to detail and work delivered on time to ensure our customers receive a first-class service.

Skills / Experience

• Possess excellent written and verbal communication skills with the ability to lead, persuade and negotiate.
• Be adaptive and have a pro-active approach to your day to day responsibilities.
• Be confident in managing an end to end process and providing detailed process improvement suggestions. 
• Have a strong administration background, preferably in the Utilities sector.
• Be productive, under pressure, in a fast-paced environment.
• Have excellent stakeholder management experience.
• Have previous experience of managing relationships with both B2C and B2B suppliers.

Benefits:

• We offer a competitive salary with clear progression, so that it’s not just any old job – it’s a career.
• 30 days holiday inclusive of Bank Holidays.
• Plans at Christmas? We got you covered with paid shutdown till after the New Year.
• Company pension
• Team building events
• Driving to work? Don’t worry – free onsite parking is provided for you.
• Finally, we all enjoy the weekend – that’s why, at 3pm each Friday, we start it just that little bit earlier.

Required Knowledge, Skills, and Abilities

• Possess excellent written and verbal communication skills with the ability to lead, persuade and negotiate. • Be adaptive and have a pro-active approach to your day to day responsibilities. • Be confident in managing an end to end process and providing detailed process improvement suggestions. • Have a strong administration background, preferably in the Utilities sector. • Be productive, under pressure, in a fast-paced environment. • Have excellent stakeholder management experience. • Have previous experience of managing relationships with both B2C and B2B suppliers.