Job Description

• Caretaker of the future development and maintenance of prof.ITplus, the

established ERP solution.

• Ensuring quality in everything the team delivers, from development through to

testing and deployment.

• Drive and improve the reliability of new product development processes.
• Review of current automation with a view of enhancing to improve release quality

and manage regression testing.

• Customer escalation and expectation setting.
• Negotiation: working with stakeholders to juggle priorities and timelines.
• Project scoping & planning: You understand how to scope a project and

understand how to define and shape the key deliverables, timelines, and budgets.

• Taking responsibility as the change process owner for the prof.ITplus system
• Working with the 3rd line team to ensure performance targets against OLA's &
• KPI's are achieved.

Required Knowledge, Skills, and Abilities

• A strong technical manager who has experience of leading development teams. • Particularly interested in candidates who are experienced working with well-established, feature-rich applications. • A track record of driving process improvement. • An ability to communicate technical concepts to non-technical stakeholders. • Critical thinker and detail and results oriented. • Extensive experience of: o Software development lifecycles o Test Methodologies o Automation Strategy • Experience of setting goals and driving a high performing team. • A passion for quality that drives the business forwards. • Comfortable with technology: we are not looking for someone to be a master of all, but someone with enough experience to know if your team are using the tools and technologies they have effectively. • Managing a busy and effective team. • An advocate for quality.