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Professional Coach - Customer Service & Business Admin
  • London, UK
2 years ago
£26008 - £31833 Per year
Administrator
Remote
Job Description

The successful candidate will be a member of a team of over 300 academic and business support staff. We pride ourselves on providing the very best technical and professional training to set our students on the path to exciting and rewarding careers.

Role Purpose

Our specialists are a distinctive mix of talent. They are sector relevant, having gained significant expertise to know their sector inside out, being ‘credible’ in their field. They are ingenious at imparting knowledge and skill to others, bringing alive and sharing their sector expertise in a way that will develop our apprentices to become experts in their own right. They are equally comfortable engaging with the managing director of the business as they are the apprentice. This role can be based from a home location anywhere but will require regular travel throughout London and the South East of England also to the Fareham College site in Hampshire, Business Mileage will be paid.

Duties

You will have an in-depth understanding of the professional apprenticeship standards and the governance for all standards you will accountable for delivering. This will be supported by your understanding of the associated funding system and apprenticeship reforms to enable you to have a rounded view of your areas of specialism.

You will maintain the same professional level of skill and knowledge to enable you to be able to deliver on the current equivalent apprenticeship frameworks.

Prepare the apprentice to be able to demonstrate consistently that they have met the required sector set professional standards enabling them to be supported through gateway to end point assessment. This will include supporting the employer to confidently decide at what point this will take place.

End point assessment can be inclusive of a wide array of testing and assessment methodologies which will be specific to your sector. You will support the apprentice for readiness for end point assessment by ensuring that they are capable and confident in all expected end point assessment methods.

Knowledge/Skills/Experience Required

Literate and numerate holding a minimum level 2 or equivalent in maths and English

Demonstrates experience of main skills relevant to role

Maintains effective performance in difficult and challenging circumstances

Works collaboratively with clients / colleagues / influencers / to deliver service expectations

Delivers expected outcomes on time and to standard

Maintains consistent performance

Benefits package

30 Days Annual Leave exclusive of bank holidays, Teachers pension scheme, Free on-site gym, Staff development opportunities, Staff recognition scheme, Employee Recommendation Incentive and access to many more benefits.

Safeguarding

The College is committed to safeguarding and promotes the welfare of all learners. It expects all staff to share this commitment. All successful applicants will be required to undertake an enhanced Disclosure and Barring (DBS) check and to provide proof of their eligibility to work in the UK.


Required Knowledge, Skills, and Abilities
Literate and numerate holding a minimum level 2 or equivalent in maths and English Demonstrates experience of main skills relevant to role Maintains effective performance in difficult and challenging circumstances Works collaboratively with clients / colleagues / influencers / to deliver service expectations Delivers expected outcomes on time and to standard Maintains consistent performance

Reference no: 4854

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