Job Description

Key responsibilities:

Administration

• Collate and help prepare periodic valuation reports.
• Produce ad hoc reports and collate documentation for client meetings.
• Help prepare new business written pitches and power point presentations.
• Liaise with Investment Settlement Operations and Banking department on administrative matters e.g. stock transfers, corporate actions.
• Deal with cash transfers and foreign exchange transactions for clients.
• Assist in setting up new clients – collating personal details, stock history, bank details etc.
• Set up client orders in preparation for STP.
• Collate and dispatch general documentation in the management of client affairs.
• Create and maintain stock/client information on spreadsheets.
• Assist in researching and resolving client queries.

 

Compliance and Training

• Ensure familiarity and compliance with FCA requirements.
• Attend annual compliance briefings.
• Attend internal/external seminars as appropriate.

 

Team Support

• Answer telephone and answer general client enquiries.
• Assist in drafting general correspondence and performance reporting.
• Build relationships of trust & liaise with clients and their advisors.
• Maintain client files and KYC records.
• Attend client meetings in an administrative capacity, where necessary.

Key Competencies:

• Puts the client first and focuses on delivering the right solutions
• Delivers excellent service
• Trustworthy
• Integrity
• Sound Judgement
• Personal Leadership & Teamwork
• Embracing Change
• Communication

Candidate Profile

Education/Qualifications:

• CISI IOC qualification and/or willingness to take the CISI Investment Advice Diploma (IAD) exams would be advantageous.

Key Experience/Skills:

• Significant relevant experience in a similar role.
• High levels of numeracy.
• Excellent communication skills – written and verbal.
• Analytical skills – for investigating and researching problems.
• IT – experienced user of both investment management software (e.g. WMFO, Reuters etc.) and Microsoft Office (Excel, Word, PowerPoint, Outlook etc.)
• Compliance – broad knowledge of FCA regulations and its application within retail investment management.

Required Knowledge, Skills, and Abilities

• Significant relevant experience in a similar role. • High levels of numeracy. • Excellent communication skills – written and verbal. • Analytical skills – for investigating and researching problems. • IT – experienced user of both investment management software (e.g. WMFO, Reuters etc.) and Microsoft Office (Excel, Word, PowerPoint, Outlook etc.) • Compliance – broad knowledge of FCA regulations and its application within retail investment management.