Job Description

• Manage a caseload of participants requiring additional support prior to entering employment.
• Maintain participant records in line with contract and funding requirements.
• Ensure regular contact is maintained and recorded for the duration of the programme.
• Use diagnostic screening, assessments and skills analysis to support participants to consider all options available to them to gain employment.
• Provide advice and support to develop realistic job goals with participants and agree tailored action plans.
• Refer participants to internal and external advice, guidance and support in line with their tailored action plan.
• Monitor participant progress against agreed action plans providing advice and support as well as onward referrals and sign-posting.
• Maintain awareness of employment opportunities available within your designated geographic area, highlighting these to participants as appropriate.
• Maintain an up to date working knowledge of the local labour market, training opportunities and relevant support agencies.
• Re-building participant confidence and self-efficacy in the post-COVID landscape through supportive interaction and sign-posting to support activities, training and activities.

Required Knowledge, Skills, and Abilities

• Experience of working in the employment and skills sector and delivering to specified targets, quality standards and compliance measures. (D) • Experience in action planning to manage the progression of others (E) • Experience in using motivational and action planning techniques to manage the progression of participants into sustainable work opportunities. (D) • Ability to identify individual participant’s motivators to enable them to take ownership of their goals and actions. (E) • Experience of providing one to one support or coaching and positively influencing other people’s professional of personal development. (D) • Strong track record in achieving individual and team performance targets. (E) • An understanding of the local and regional labour market and employment issues within one of more sectors or industries (E) • A practical understanding of recruitment and selection processes within one or more sectors or industries (E) • Knowledge of employment law and disability legislation such as Employment Law, Health and Safety, Equality and Diversity, etc. (D) • Ability to problem solve and respond appropriately to a variety of situations. (E) • Ability to manage, support and review a caseload to achieve targets and participant progression. (E) • Flexibility to cope with the varying demands of the role, managing time effectively to achieve the desired results and willing to travel. (E) • Comfortable working remotely using a range of digital channel including phone, video conferencing, instant messaging and email. (E) • Good administration, IT and organisational skills with good experience of using MS office software. (E)