Job Description

• Acting as the first point of contact for all internal enquiries relating to HR by phone, email, and face to face as required.
• Take ownership of HR Administration such as processing and onboarding starters, preparing offer letters, welcome packs, producing employment contracts, processing contractual changes and providing employment references.
• Be our Core HR system expert, Creating, maintaining and, where required, correcting all employee data, records and documents within the system.
• Be the first point of contact for queries relating to the Employee and Manager Self-Service system, troubleshooting possible system or access issues by effectively utilising the guides and your own experience to resolve queries, escalating to the Group HR Systems Support Analyst where required.
• You will also support in the testing of upgrades to the software.
• Assist the wider HR function with any other administrative needs.

Required Knowledge, Skills, and Abilities