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Customer Service Administrator
  • United Kingdom - South East England - London -
1 year ago
Administrator
Permanent,Full-time
Job Description

Responsibilities:

  • Build strong working relationships with Advisers and Lenders.
  • Provide support and guidance to Advisers where necessary.
  • Process administration requests as they are received.
  • Support colleagues and share the workload at all times to ensure requests are dealt with in a timely manner.
  • Develop strong product and market knowledge to be able to assist advisers with any queries.
  • Identify and suggest process improvements.

Keywords: Customer Service | Financial Services | Customer Support | Administration | Communication | Admin | Email | Telephony


Required Knowledge, Skills, and Abilities
Skills & Experience: • Previous administration and customer service experience is essential, however full training in the market will be given. • Excellent interpersonal and communication skills and confidence to liaise with all levels of an organisation; both internal and external. • Ability to work well in a busy and ever-changing environment. • Strong organisational skills. • Ability to process tasks coming in from a variety of sources at one time. • Meticulous attentional to detail.

Reference no: 50005

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