Job Description

We are looking for an outstanding Research Student Administrator - Studentships to support the delivery, coordination, organization and administration of the RCA's studentships. This is a key role supporting the General Manager, Research & Innovation and Head of Research Programmes in pursuit of excellent standards of postgraduate education and an unrivalled student experience. The role will span all elements of administration across the funded student lifecycle, including work on planning and development, marketing, events, admissions, student induction, student records, assessment and feedback and examination administration.

This role currently leads on the day to day administration and financial management of the London Doctoral Design Centre (LDoc), a specialist consortium for doctoral training with a focus on practice-led design research, for which RCA is the lead institution.

While this role is focused on funded research students and is managed by, and works directly to, the General Manager, emphasis is placed on teamwork and it is expected that the post holder will work with colleagues across the directorate according to the demands of fluctuating workloads and priorities.

Required Knowledge, Skills, and Abilities

The ideal candidate will be educated to degree level or equivalent and in addition: Highly numerate with experience of working to specific budgets, timescales and guidelines. Administrative experience of working in a busy customer focused environment with the ability to deal with a variety of student and education related issues with tact and sensitivity. Excellent communication skills with people of all levels. Good level of digital literacy and proficient in the use of productivity suites (email. calendar documents, spreadsheets, databases) such and Microsoft office or Google Suite. Ability to manage and priorities a heavy workload whilst retaining excellent customer service standards. Excellent organizational skills. Demonstrated ability to problem solve. Ability to use initiative, multi-task and work as part of a team. Experience of postgraduate administration, including use of Je-S (Joint Electronic Submission system) and college systems and software - Financial (Agresso, HR/Payroll (Itrent), time-tabling software (CELCAT) and student software/database.