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Finance & Customer Support Coordinator
  • London, UK
2 years ago
£20000 - £40000 Per year
Administrator
Permanent - Remote
Job Description

My client who are located in Epsom have a requirement for an experienced Customer Service Administrator.

Within the role you will be responsible for building and maintaining new and existing relationships through the provision of excellent customer service. You will act as the contact to support customer services.

  • Management and preparation of appropriate documentation
  • Maintaining details of customers details
  • Providing and sending out relevant financial documentation to customers
  • Creating bespoke finance quotations
  • Responding to queries within agreed timescales
  • Management of data checks
  • Providing account servicing
  • Payment management including refunds and direct debit changes

The candidate:

  • PC literate - Advanced Excel and MS Word are essential
  • Experienced of working in an administrative environment
  • Finance experience
  • Good written and verbal communication skills
  • Confident dealing with all levels of staff/management and external customers
  • Ability to work well under pressure
  • Capable of building strong working relationships
  • Team Worker
  • Accuracy and attention to detail

Required Knowledge, Skills, and Abilities
• PC literate - Advanced Excel and MS Word are essential • Experienced of working in an administrative environment • Finance experience • Good written and verbal communication skills • Confident dealing with all levels of staff/management and external customers • Ability to work well under pressure • Capable of building strong working relationships • Team Worker • Accuracy and attention to detail

Reference no: 5151

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