Job Description

• Assist customers with completion of forms including expense claims.
• Prepare and maintain rooms and equipment to ensure they are ready for the Medical Practitioner and customers.
• Working with other teams, Team Leaders and Medical Practitioners to ensure cohesion within unit and work flow progression.
• Using in-house computer system to update records accurately.
• Regular telephone liaison with MSC.
• Provide cover at other sites on occasion.
• General administrative duties as required.

Required Knowledge, Skills, and Abilities

• Demonstrable experience in an administrative or customer service position. • Fluent English language skills, able to communicate with stakeholders on a day to day basis via telephone, email and face to face in a clear, caring, courteous and professional manner. • Able to demonstrate a clear attention to detail in relation to office administration duties such as updating spread sheets and presenting information clearly and accurately • Able to managing filing in a clear and logical structure, writing / typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner. • Able to demonstrate prioritisation skills when multi-tasking. • Ability to deliver work to set targets and specified standards. • Self-motivated: Ability to work unsupervised and use own initiative. • Ability to remain calm in difficult situations. • A positive enthusiastic approach to solving problems. • Proven ability to make logical and solid decisions.